Effective Date: May 12, 2025
OnlineTrack is an independent parcel tracking platform that enables users to quickly and conveniently access information about the status of their shipments from over 2,500 international carriers. We are not a logistics company and do not receive funding from carriers.
Table of Contents
Analytics and Data Collection
We utilize Google Analytics to collect statistical data about the use of our site.
Google may collect information such as IP address, device type, browser, and other technical data.
Learn more about how Google processes data here.
You can opt out of Google Analytics data collection by installing the browser add-on.
Advertising
Our site uses Google AdSense to display advertisements. Third-party vendors, including Google, may use cookies to serve ads based on your previous visits to our site or other websites.
You can opt out of personalized advertising by visiting Google’s Ad Settings or www.aboutads.info.
Consent Mode
We implement Google Consent Mode v2 to adjust the behavior of Google tags based on your consent status. If consent is denied, tags operate in a cookieless mode to respect your privacy while still supporting aggregated reporting. Learn more about Consent Mode here.
EU User Rights
If you are located in the European Union, you have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us via our contact form.
International Data Transfers
We process personal data based on your consent and/or legitimate interest, where applicable. Some of your personal data may be processed outside the European Economic Area (EEA), including by third parties such as Google. We ensure that such transfers are protected by appropriate safeguards, including standard contractual clauses approved by the European Commission, to maintain compliance with GDPR.
California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information is being collected about you
- Know whether your personal information is sold or disclosed and to whom
- Say no to the sale of personal information
- Access your personal information
- Request deletion of your personal information
- Not be discriminated against for exercising your privacy rights
To exercise these rights, please contact us via our contact form.
You can also opt out of the sale of your personal information using the ‘Do Not Sell My Personal Information’ link available in the footer of our website (where applicable).
Global Privacy Control
We honor opt-out signals sent via the Global Privacy Control (GPC). If your browser supports GPC and it’s enabled, our website will automatically process this as a valid request to opt out of the sale of your personal information. Learn more about GPC here.
Canadian Privacy Rights
If you are a resident of Canada, you have the right to access your personal data, request corrections to any inaccuracies, and withdraw your consent to our processing of your personal data. To exercise these rights, please contact us via our contact form.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date” above. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our contact form.